To provide prompt claims servicing to you we have appointed Third party administrator duly licensed by IRDA.
Our TPA will be happy to provide you with services in a hassle free manner within the terms and conditions of your Health policy. They will provide you the following claims services:
"Cashless Service" at all our Network Providers for all eligible ailments/conditions.
Processing and settlement of claims under the MEDICLAIM policy with a time bound approach.
24 hours Call Centre Service.
As soon as a claim occurs, please intimate to the TPA Help line/Toll free number as mentioned in your Health Card.
Following information needs to be furnished by you while intimating a claim:
Your Contact Numbers
Policy Number and Membership ID number (as reflecting on the Health Card)
Name of Insured person who is Sick or Injured,
Nature of Sickness/Accident,
Date & Time of Loss in case of accident, commencement date of symptom of disease in case of sickness,
Location of Loss,
Place & contact details of the Insured Person.
Reliance Health Insurance - Claim Procedure:
Claims are broadly of two types:
Reimbursement Claims
Cashless claims.
Claims under the above categories can be further of two types: Planned Hospitalization & Emergency hospitalization.
Procedure for Reimbursement Claims
Procedures for Cashless Claims
Document Checklist and procedure to submit a Health Claim
