In case the courier is delayed, you can use print out the electronically sent soft copy which is a legal document and is fully valid.
In case the policy has not yet started then contact the company and request for the cancellation. If the policy has already started then you have to get in touch with the company and provide all the pages of the passport as proof that you have not travelled overseas. In both the cases the cancellation charges is Rs.250/- per policy.
The insurance policy will provide details for filing a claim. You should submit the claims form along with all other relevant documents (medical bills, doctor’s records ...) to the claims office. There will be a claims support telephone number who can assist you in this process.
TATA AIG, Bajaj Alianz, Reliance, ICICI Lombard, Oriental, Cholamandalam, Apollo DKV and Future Generali are some of the companies we work with.
Passport loss, baggage delay, baggage loss, accidental death while traveling, either during the journey or during the stay outside India is some of the emergencies according to insurance companies.
While it is not mandatory for you to carry the policy, we do recommend that you carry the document when travelling and refer to it whenever necessary.
All your premiums go into one big pot and are called as pooling of risk. The premiums collected are utilized to provide financial support of those travellers who need assistance.
Yes, you can visit any hospital. All insurers have assistance companies that provide coverage throughout the world. If time permits the insured is advised to contact the assistance company.
Yes, most of our policies include Baggage loss, Trip Cancellation, and Emergency Repatriation.
No, your return journey will not be covered under baggage delay benefit.
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You can buy insurance online by using a credit/debit card, direct funds transfer using NEFT or RTGS or by using a cheque.
Know more »Travelers who have already traveled from India and do not have insurance can buy travel medical insurance after approval.
Know more »Insurance customers can renew their existing policy online before the exipry date at any time.
In case of a claim or reimbursement of treatment expenses, notify by contacting them.
Are travel insurance directly billed or is it reimbursement basis, is there a hospital network.
Know more »How to use Indian visitor insurance in case of sudden sickness and accidents
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Know more »Tips to find good and adequate international travel health insurance
Know more »