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Do I get a refund of a part of the premium if I return before the coverage date ends?
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As per the policy plan, there is no refund of the part of the premium for early return from foreign country.
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The policy document says “Automatic extension of the policy up to 7 days”! Does it mean the insured is in the grace period and he/she is automatically covered for those days after the last date of the policy?
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This benefit is applicable only for emergency situations which are not under the control of the insured.
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Who are the Assistance Companies for Overseas Travel Insurance?
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We have two Assistance companies currently servicing Tata AIG on claims. AIG Crossborder Services, LLC. (AIG IS or AIG Assist) is the Assistance company in North & South America (including Canada) while International SOS (ISOS) is the Assistance company in Rest of the World.
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What are services of AIG IS & ISOS?
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Time bound claims settlement and Cashless Hospitalization arrangement facility at pre-designated healthcare service points of delivery like hospitals, nursing homes (subject to policy conditions and necessary authorizations)
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What are the two types of claim settlements?
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Reimbursement & Cashless settlement are the two types of claims settlement.
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What do you mean by Reimbursement claim settlement?
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Wherein the insured himself settles hospital bills and subsequently prefers the claim on Tata AIG through the Assistance Company or directly with the company. Reimbursement of claims takes 7 working days on submission of complete documentation. This will be applicable for all Outpatient Claims.
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What do you mean by Cashless claim settlement?
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Cashless settlement means the AIG IS or ISOS will pay up to 100% of the claim to the hospital in case of hospitalization in the preferred network (subject to deductibles under the policy conditions). The same will be done either by placing a Guarantee of Payment (GOP) or making a payment to the hospital. This will be applicable for all Inpatient Claims provided the same is Admissible under the policy
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What do you mean by Network Hospitals?
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Network Hospitals are those hospitals that AIG IS & ISOS has entered into a Memorandum of Understanding across the world to enable Cashless Hospitalization for the insured enlisted under the policy.
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What are the two types of Cashless hospitalization?
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Planned & Emergency hospitalization are the two types of cashless hospitalization.
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What do you mean by Planned hospitalization?
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Wherein the hospitalization is scheduled for a future date either for treatment or surgery based on doctor's advice.
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