Reliance Insurance Plans

Reliance Private Car Comprehensive Insurance

What is Car Insurance?

Car insurance, also known as auto or motor insurance is an insurance policy that protects you against losses incurred if your car gets damaged from unforeseen events like an accident, theft, natural or man-made disaster. Car insurance also provides you with a financial shield in case any damage is done to a third-party person or property.

Reliance Car insurance review

  • Benefits
  • Comparison
  • Features
  • Coverages
  • Add On Coverage
  • Renewal
  • Exclusions

What are the Benefits of Car Insurance from Reliance General Insurance?

Key Features Benefits by Reliance General
Cashless Repairs 5000+ Cashless Garages
Own Damage (OD) Premium Discount Upto 70% based on make, model and year of manufacture of the car
No Claim Bonus Upto 50% Discount*
Claim Process Easy Video Claims**
Claim Settlement Ratio 98% Claims Settled
Add-Ons 7 Add-ons available
Own Damage Cover Available
Third-Party Damage Cover Cover for third party property/vehicle, Cover for injury caused in accident
Personal Accident Cover Upto ₹15 lacs for Owner Driver
**Based on internal assessment for the time period : April 2019 to March 2020

Comparison of Car Insurance Plans

Features Comprehensive Car Insurance Policy Own Damage Car Insurance Policy Third Party Car Insurance Policy
Damage to your own vehicle Covered Covered Not covered
Damage Due To Fire Covered Covered Not covered
Damage Due To Natural Causes Covered Covered Not covered
Theft Covered Covered Not covered
Damage To Third-Party Vehicle Covered Not covered Covered
Personal Accident Cover Optional Add-on Optional Add-on Optional Add-on
NCB Protection Optional Add-on Optional Add-on Not covered
Engine Protection Optional Add-on Optional Add-on Not covered
Return to Invoice Cover Optional Add-on Optional Add-on Not covered
**Based on internal assessment for the time period : April 2019 to March 2020

What are the Features of Reliance General Private Car Insurance Policy?

Comprehensive Car Insurance Policy or Package Policy:
It protects you and your vehicle against a number of risks along with third-party liabilities. Any damage caused to the vehicle due to an accident, theft, natural calamity or man-made disaster is covered. Likewise, the death of the driver and/or passengers inside the vehicle in the event of an accident are covered. Though not a mandatory policy, it is advised to have comprehensive car insurance coverage for your vehicle.

Third-Party Liability:
This policy covers any bodily injury or death or property damages of any third party that may arise out of an accident with your insured car. The Motor Vehicle Act mandates having this car insurance policy for every car owner, and in its absence, you will have to pay a penalty if caught by the traffic police. The policy does not cover any damage that is done to your vehicle.

Insured Declared Value:
IDV or the Insured Declared Value of your car is the sum you can claim in case of total loss or damage to your car. IDV is calculated on the basis of its depreciation rate. Calculated basis manufacturer's listed selling price after deduction of depreciation as per age of the vehicle.

Premium:
It is the amount you pay for the car insurance. It depends on many factors like the model and age of the car, its fuel type, the city where you reside, your age, profession, etc. You can use your NCB points and other discounts to cut down on your premium.

Cashless claim:
If you get your car repaired at one of our network garages, you will not have to pay for it. The repair bill will be taken care of by us. This facility is referred to as cashless claim.

What is Covered in Car Insurance Policy?

Accidents:
Any damage done to your car because of an accident is covered against any expenses towards repair or replacement. You can get it repaired at one of our cashless network garages, while in case of total damage, you will receive the IDV of your car as reimbursement.

Loss or damage due to natural disasters:
Damages caused to your car due to any natural calamity like floods, typhoon, hurricane, tsunami, lightning, earthquake, landslide, etc., are covered.

Loss or damage due to man-made disasters:
Damages caused to your car due to any riot, vandalism or any malicious acts are covered. Any damage that occurs in transit by road, rail, air or elevator, is also part of the car insurance policy's coverage.

Theft:
The car insurance policy covers your losses if your car gets stolen.

Personal accident cover:
This policy covers the expenses of the owner-drivers in cases where they get injured (or death) while driving the insured car. A similar cover for the co-passengers of the car is available and can be added to the policy by paying extra premium.

Third-party legal liability:
If a person, vehicle or property gets hurt or damaged due to an accident with your car, you stay protected against liability due to accidental damages.

Reliance General’s Car Insurance Add On Coverage

Take a look at some of the add-on covers in car insurance at Reliance General Insurance offers:
NCB Retention Add On Cover
No claim bonus (NCB) is a discount, given by an insurer to a policyholder for making no claims during the policy term. NCB can be accumulated over the years and the discount ranges from 20% to 50% on the own damage premium. This is simply a general insurance company's way to reward customer's good driving behaviour. Say at the end of 12 months, the insurer did not claim any own damage; then in that case the insurance company provides them a discount by giving NCB based discounts in their premium.
  • Discount earned by insured for a claim-free completed year.
  • In the case of Own Damage claim, No Claim Bonus gets back to 0%
  • NCB can be Transferred in Same Class of vehicle
  • NCB Reserving letter is issued for 3 yrs from the date of sale of the vehicle
Nil Depreciation
This cover pays the amount of depreciation deducted on the value of parts replaced under own damage claim
  • The cover operates for maximum of 2 claims during the policy period
  • Special Conditions applicable to this cover in addition to the General Conditions:
  • A claim where replacement of any part is not involved and no depreciation is deducted under its own damage claim, will not be considered as a claim under this cover.
  • Vehicle is repaired at any of our Authorized Garage / Authorized workshop / Authorized service station.
Total Cover
This cover pays for the amount spent on the registration fee, Octroi and/ or any other charges levied by the government authority towards the insured vehicle. Also, the insurance premium shall be paid.
  • This cover will trigger in the event of theft or total loss/ CTL.
  • Road Tax & Insurance Premium is payable on Pro-rata basis for the unexpired duration of the policy period.
Consumables Cover
Sometimes, a bunch of seemingly insignificant expenses can create a big dent in your pocket. All expenses incurred on consumable items are covered in case they are damaged due to perils covered our policy. Consumable items such as nuts and bolts, screws, washers, grease, lubricants, clips, AC gas, bearings, distilled water, engine oil, oil filter, fuel filter and break oil are covered. This add-on cover is applicable to the following conditions:
  • This add-on covers private cars, with a maximum of two claims in one motor policy period.
  • In case of partial loss, we will settle a claim made for the insured vehicle only if it is repaired at one of our authorised dealers or workshops.
Engine Protector Cover
An engine is the heart and soul of your car. The Engine add-on cover offers compensation for expenses incurred while fixing the indirect damage done by water ingression or leakage of lubricating oil leading to loss or damage to:
  • Engine Parts
  • Differential Parts
  • Gear Box Parts
Key Protect Cover
Let's be honest, we have all misplaced or lost our home/vehicle keys at some point in our lives. While we cannot find your keys for you, we can certainly cover the expenses you incur while repairing or replacing your car keys and/or locks and/or lockset. Here are some more details about the Key Protect Cover:
  • The coverage will be available only for a maximum of two claims during your motor insurance policy period.
  • A claim resulting from burglary or theft should be supported by a First Information Report (FIR) with the police.
  • The replaced keys/lock/lockset is of the same nature and kind as the one for which the claim has been made.
  • The loss or damage to the keys/lock/lockset is reported to us within 7 days of the loss or damage.
  • Replacement of key(s) will be allowed for broken or damaged keys only.
  • In case of theft or misplacement of key(s), the entire set comprising of key, lock and lockset will be replaced, subject to the handing over the other key(s) to us.
Daily Allowance Benefit
We can’t deny the fact that accidents happen! In this condition, we have to leave our vehicles in the garages and travel by our own. This add-on cover compensates for your daily travel allowance when your vehicle is in the insurer's authorized network garage for more than 3 days for repairs. This add-on cover is applicable to the following conditions:
  • Triggered if >3days vehicle under repairs due to perils/OD
  • Option to choose days & amount
  • Allowance Limit Rs.5000/- per day (For Pvt car limit can be increased further)
  • Lumpsum theft benefit, if vehicle is not recovered <=90 days
  • 2 claims applicable
EMI Protection
We are concerned about financial impact of an accident. We cover up to 3 EMI’s of your insured vehicle if it is in the insurer's authorized network garage for more than 30 days for repairs. This add-on cover is applicable to the following conditions:
  • Vehicle is in repair, vehicle loan EMIs will gets paid
  • Payment directly made to financial institution
  • Up to maximum 3 EMI shall be payable
  • Triggers if repair time > 30 days
  • Applicable only for partial claims

What are the Benefits of Buying/Renewing Car Insurance Online?

Buying or renewing a car insurance policy can be done both online and offline, however, the former is recommended for the following reasons:

Saves your time and energy:
The process of buying and renewing car insurance takes only a few minutes. You just need to follow some simple directions. The process is absolutely hassle-free as you no longer need to visit any office, fill out forms, and stand in line to buy/renew the insurance.

Informed choice:
When you go online, you get to compare different offers, and therefore, can pick the one that suits your needs the most while giving you maximum benefits at a lower premium.

Easy customisation
Another customer-friendly feature is that you can add or delete the various add-on covers attached to your standard policy, at the time of renewal.

Transparency:
Since every term and condition is out on the website, there is no scope of the customer being duped by false promises. Also, all your details are kept confidential.

Safe documentation:
The possibility of losing or damaging car insurance policy papers is minimized as documents are exchanged online and can be accessed from anywhere anytime. Going paperless is so eco-friendly too!

Easy and secure payment:
Online car insurance transactions are not only quick, but there is also no fear of losing receipts. Since you make the payment through secure payment gateways online, you are safe from any kind of fraud.

Check our Reliance General Insurance car insurance options, for most competitive premium on eindiainsurance

What is not Covered in Car Insurance Policy?

The following are not covered under Reliance General’s Private Car Policy :
  • Drunk Driving: If you are caught driving under the influence of alcohol or any other intoxicating drug, you will not be covered by the car insurance policy. It is also a punishable offense.
  • Depreciation or any consequential loss: Any subsequent damage, which may occur as a result of the original damage, is not covered. Similarly, loss due to depreciation of the car's value is not a part of the policy coverage
  • Damage due to negligence: If your car gets damaged because of negligent behaviour, like driving it through a waterlogged lane or if the damage seems intentional, the policy will not cover the same
  • No requisite add-on cover: Some damages are covered only if you have a certain add-on cover. In absence of that, the standard car insurance policy will not cover such damages
  • Breach of any term or conditions: Going against the policy wording like using your personal vehicle for commercial purposes can jeopardize your policy coverage
  • Normal wear-and-tear of the car parts and any mechanical or electrical breakdown is not covered
  • Loss or damage due to war or nuclear risks is also not covered in car insurance
The fixed amount that gets deducted at the time of the claim, known as Compulsory Deductible, will not be paid by Reliance General

How to Claim Your Car Insurance Online with Reliance General?

  • Filing a claim online for your car insurance is quite an easy process. You can call Reliance General’s Toll Free number +91 22 4890 3009 or Speech Bot Toll Free 1800 3009 mail to register a claim.
  • You will be glad to know that you can do it on the Reliance Self-i App. The app also offers the facility to have a live video call with claim experts where you can learn about the status of your claim
  • To initiate the claim process, you must inform us as soon as possible and share with us the details about the accident and damage
  • You should file an FIR to register the accident at the nearest police station. It will help if you can note the time, take photos and videos of the damage, and save some contact details of key eyewitnesses
  • Once you file the claim and submit the required documents, we will assign an expert for the verification process and estimate the expenses that might arise from the repair
  • You will have to take the car to one of our network garages if you opt for the cashless facility. Here, you won't have to pay upfront for the repairs. The bills will be settled directly by us and the payment made to the service centre will be based on the car insurance policy wording
  • If you opt for a reimbursement claim, you will have to pay for repairs from your pocket, and later you can submit the bills/receipts to us along with a request for reimbursement.

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CIN: U66000KA2018PTC117713 | IRDAI Web aggregator License Code Number: IRDAI / INT / WBA /53/ 2018, Valid till 07/08/2025
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