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Future Generali Overseas Travel Insurance

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Future Generali Travel Insurance(Travel Suraksha) protects you, when unforeseen events occur during your overseas travel. Whether it is medical emergencies, or loss of passport or baggage, Travel Suraksha shields you so that you enjoy your overseas travels with complete peace of mind.
Future Generali India Insurance Company Limited is a joint venture between Future Group – the game changers in Retail Trade in India and Generali – a 187 years old Italian global insurance group featured among the world’s 60 largest companies. The company was incorporated in September 2007 with the objective of providing retail, commercial, personal and rural insurance solutions to individuals and corporates to help them manage and mitigate risks.

Future Generali India has been serving the customers by leveraging upon its global Insurance expertise in diverse classes of products of Generali Group and the Indian retail game changers Future Group. Having firmly established its credentials in this segment and effectively leveraging on the skill set of both its JV partners, Future Generali India has evolved to become a Total Insurance Solutions Company. They currently have services over 15 lac customers, and settled an average of 200,000 claims every year. They operate out, 125 + locations across India and have 2000+ active corporate clients. They have sold over 82 lac policies so far since incorporation. They also have an ISO 9001:2008 certification for quality excellence in Customer Support.

Future Generali was one of the first insurers to also get into the Retail Travel insurance market with innovative products which cater to the Indian traveller be it a Leisure or Business Traveller. Their Travel Products are operated under the brand name of Travel Suraksha.

Why should an insured opt for a Future Generali Travel Insurance plan?

  • Travel Insurance Protection across the world with Assistance through TPA Europ Assist.
  • Europ Assist is a Worldwide Emergency Medical and Travel Assistance provider who are easily accessible through their Universal International Free Phone Numbers (UIFN)
  • Comprehensive Travel insurance Plan with Sum Insured options from $50,000 to $500,000 Accident & Sickness Medical Expense
  • Cashless settlement for Sickness and Accident related Inpatient treatment anywhere in the world.
  • No Medical check-up needs to be completed prior to travel
  • Cover extension in India, up to 90 days for medical expenses on evacuation
  • Reimbursement Claims by Future Generali claims team’s turnaround time is less than fourteen working days on submission of complete documentation
  • Travel Insurance policies can be extended beyond 180 days by the insured

Insured’s Eligibility Criteria for Future Generali’s Travel Plans:

Plans Insured’s Age Remarks
Individual Single Trip, Asia & Schengen Plans plans Minimum entry age is 6months. Maximum entry age is 70 years at the commencement date of the Policy
Annual Multi trip Plans Age of the insured to be between 18 and 70 years on the date of commencement of the policy.
Asia Plan Under Individual Plan, insured age can be between 6 months and 70 years on the date of commencement of the policy.
Under Family Floater Plan, insured age can be between 6 months and 65 years.
Under Family Floater Plan two children from 6 months upto the age of 25 years can be covered.
Student Plan Student’s age can be between 18 years and 35 years on the date of commencement of the policy.
Senior Plan (Superior Care) Insured age can be between 71 years and 80 years on the date of commencement of the policy.
They also offer plans across various Geographies And Sum Insureds (for Accident & Sickness Medical Expenses) across the world. Their Countries Included in their respective plans are as below:
Plans Countries Covered Sum Insured Options (Accident & Sickness Expenses)
Worldwide Including USA / Canada – Single Trip All Countries in the world including North America, South America, and Canada. Standard - $50,000
Silver - $100,000
Gold - $250,000
Platinum - $500,000
Worldwide Excluding USA / Canada – Single Trip All countries across the world apart from North America, South America and Canada Standard - $50,000
Silver - $100,000
Gold - $250,000
Platinum - $500,000
Worldwide - Annual Multi Trip Al Countries across the World Gold - $250,000
Platinum - $500,000
Travel Suraksha - Asia Plan All countries in Asia excluding Japan & Korea Family Option
  • Standard - $50,000
  • Silver - $100,000
Individual Option
  • Standard - $25,000
Travel Suraksha - Schengen Plan All Schengen Countries in Europe (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland) Standard Plan - $30,000
Silver - $50,000
Gold - $100,000
Student Suraksha Insurance Plan Options available for both Including and Excluding USA & Canada Basic - $50,000
Standard - $50,000
Silver - $100,000 / $150,000
Gold - $200,000 / $250,000
Platinum - $500,000
Asia Pacific (Excluding Japan) - $25,000

Single Trip Plan

Future Generali four options for their Single Trip Plans (for both the Leisure and Business Travellers) under their comprehensive travel insurance product Travel Suraksha for both Including and Excluding USA / Canada geographies. The company allows a maximum duration of 180 days for a single trip with an option for an extension. This is offered for individual travellers between the ages of 6 months to 70 years.

Being a comprehensive plan, the benefits are broadly categorised as Medical Care, Travel Inconvenience, Personal Care, Personal Accident, Legal Liability and Special Care and these are sub categorised into coverages which include Accident & Sickness Medical Expenses, Medical Evacuation and Repatriation of Mortal Remains, Emergency Dental Expenses, Personal Accident including Accidental Death & Permanent Total Disability, Trip Cancellation and Curtailment, Loss and Delay of Baggage Checked in with the Carrier, Personal Liability, Trip Delay, Golfer’s Hole in One, Home Burglary in India among others.

They provide four options under the Umbrella Plan terms of Accident & Sickness Sum Insureds from $50,000 to $500,000.
Single Trip Plans Benefits Standard Silver Gold Platinum Deductible
Medical Care
Accident & Sickness Medical Cover $50,000 $100,000 $250,000 $500,000 75
Emergency Medical Evacuation Included Included Included Included  
Repatriation of Remains Included Included Included Included  
Daily Hospital Allowance     25 per day
(max 5 days)
25 per day
(max 5 days)
1 Day
Emergency Sickness Dental Treatment $ 300 $ 300 $ 300 $ 300 $ 100
Travel Inconvenience
Hijack Benefit 50 per day
(max for 7 days)
50 per day
(max for 7 days)
100 per day
(max for 7 days)
150 per day
(max for 7 days)
1 day
Trip Delay     20 per 12 hours
(max 120)
20 per 12 hours
(max 120)
12 Hrs
Trip Cancellation       $500 $100
Trip Curtailment       $300 $100
Missed Connection       $500 $50
Loss of Passport $ 200 $ 200 $ 250 $ 250 $ 25
Personal Care
Baggage Delay $ 50 $ 50 $ 100 $ 200 12 Hrs
Checked Baggage Loss $ 250 $ 500 $ 1000 $ 1000 $25
Compassionate Visit       Upto a max of 1000 $200
Financial Emergency Assistance $ 100 $ 200 $ 500 $ 500  
Personal Accident
Accidental Death & Permanent Total Disablement $ 5,000 $ 5,000 $ 10,000 $ 20,000  
Accident Death Common Carrier $ 3,000 $ 5,000 $ 5,000 $ 5,000  
Accident Death Air Travel Only     5,000 5,000  
Legal Liability
Personal Liability $100,000 $100,000 $200,000 $200,000 0.1% of Sum Insured
Golfer Hole in one celebration $ 100 $ 100 $ 100 $ 200  
Special Care
Automatic extension for 7 days     Available Available  
Home Burglary     Rs.1,00,000 Rs.2,00,000  
Child Escort     $2500 $2500  

Annual Multi Trip Plans

Under the Travel Suraksha Plans, Future Generali also offers an Annual Multi Trip (AMT) variant, which is suited for persons who travel abroad multiple times a year on business or leisure. They have two sum insured options for the Annual Multi Trip, namely Gold which has a Sum Insured of $250,000 for Accident & Sickness Expenses and Platinum with a Sum insured of $500,000.

Future Generali offers two options of coverage for each trip. Apart from this being an annual policy for 365 days, the insured can choose between a single trip option of 30 or 45 days for each trip. The advantage of the AMT is that the insured can buy an annual policy and travel for any number of times in a year without having to contact the insurance company. This provides peace of mind to the traveller who needn’t worry about buying an insurance policy every time they travel. Added to this convenience is the fact that purchasing an AMT is more economical than having to buy a single trip policy each time.

Like the Singe Trip Plans, the benefits covered under the AMT are very comprehensive and include Accident & Sickness Medical Expenses, Personal Accident including Accidental Death & Permanent Total Disability, Emergency Dental Expenses, Medical Evacuation and Repatriation of Mortal Remains, Loss and Delay of Baggage Checked in with the Carrier, Passport Loss, Missed Connection, Trip Cancellation and Curtailment, Personal Liability, Trip Delay, Golfer’s Hole in One, Home Burglary etc
Benefits Gold Platinum Deductible
Medical Care
Medical Cover (Sickness Medical Expenses, Accident Medical expenses, Emergency Medical Evacuation, Repatriation of Remains) USD 250000 USD 500000 USD 75
Daily Hospital Allowances USD 25 per day(max 5 days) USD 25 per day(max 5 days) 1 Day
Emergency Sickness Dental Relief (included in medical cover) USD 300 USD 300 USD 100
Personal Accident
Accidental Death & Permannent total disablement USD 10000 USD 20000 N/A
Accidnetal Death Common Carrier USD 5000 USD 5000 N/A
Accidnetal Death Air Travel Only USD 5000 USD 5000 N/A
Legal Liability
2k Personal Liability USD 200000 USD 200000 USD 200
Travel Inconvenience
Hijack Relief Benefit
( $100 per day: max 7 days)
USD 100 per day(max for 7 days) USD 150 per day(max for 7 days) 1 Day
Trip Delay
(10 per 12 hrs; max $ 150)
USD 20 per 12 hours(max USD 120) USD 20 per 12 hours(max USD 120) 12 Hrs
Trip Cancellation N/A USD 500 USD 100
Trip Curtailment N/A USD 300 USD 100
Missed Connection N/A USD 500 USD 50
Loss of Passport USD 250 USD 250 USD 25
Personal Care
Baggage Delay USD 100 USD 200 12 Hrs
Baggage Loss USD 1000 USD 1000 USD 25
Compassionate visit N/A Upto a max of USD 1000 USD 200
Financial Emergency Assistance USD 500 USD 500 N/A
Special Care
Golfers Hole in One Celebration USD 100 USD 200 N/A
Home burglary insurance - Building & content when the insured is travelling Rs 1,00,000 Rs 2,00,000 N/A
Child Escort USD 2500 USD 2500 N/A

Future Suraksha – Asia Plan

Asia has become one of the hottest destinations for the world traveller and the Indian traveller is no exception. With so many captivating destinations to choose from, almost one out of every four travellers (24% according to UNWTO 2018 Report) are actually visiting Asia which is the second most visited continent after Europe. This explains why most insurance companies have an Asia Specific Insurance plan and Future Generali is no exception. The second important aspect to be noted is that Indians generally travel with their family members on holidays and hence Future Generali’s Asia plan has a Family option apart from the Individual Option. They have two variants in the Family Floater cover which is Standard (Sum Insured for Medical Expenses @ $50,000) and Silver ( Sum Insured of $100,000) while the Individual Option has only one Sum insured variant which is the Standard Plan with a coverage of $25,000.

The plans offer coverages of Accident & Sickness Medical Expenses (which includes Evacuation and Repatriation), Emergency Dental Expense, Daily Cash Allowance (when the insured is hospitalised), Passport Loss, Delay and Loss of Checked in Baggage, Personal Liability and Personal Accident (Accidental Death including Common Carrier).
Benefits Family Floater Standard Family Floater Silver Individual Standard Deductible
Medical Cover, Sickness Medical Expenses, Accident Medical Expenses, Emergency Medical Evacuation, Repatriation of Remains $50,000 $100,000 $250,000 $50
Accidental Death & Permanent Total Disablement $7500 $15000 $5000 N/A
Accidental Death Common Carrier $2500 $5000 N/A N/A
Personal Liablity $10000 $10000 N/A $100
Daily Hospital Allowance $25 per day
(max 5 days)
$25 per day N/A 1 Day
Emergency Sickness Dental Treatment $100 $150 N/A $50
Loss of Passport $100 $100 $100 $25
Baggage Delay $100 $100 N/A 12 Hrs
Checked Baggage Loss $200 $200 N/A N/A

Future Suraksha – Schengen Plan

As mentioned in the previous Asia Travel section, Europe is the most sought after destination for the Indian and Global traveller. According to UNWTO 2018 Report, 51% of the world’s travellers are headed for Europe and a substantial part of these travellers are headed for the Schengen Region within Europe. For travel to the Schengen region, a Schengen visa is a must and to obtain a Schengen visa, the traveller must have an insurance coverage mandatorily with an Accident & Sickness coverage of not less than Euros €30,000. Hence most Indian insurance companies including Future Generali have a plan specific for Schengen Travel.

Future Generali’s Future Suraksha Schengen Plan has three variants with Sum Insured ranging from $30,000 to $100,000 under their Standard, Silver and Gold variants.

Coverages include Accident & Sickness, Evacuation and Repatriation, Hijack Coverage, Trip Delay, Trip Cancellation and Curtailment, Passport Loss, Baggage Delay / Loss, Missed Connection, Compassionate Visit, Emergency Financial Assistance, Personal Accident & Liability and Automatic Extension.
Benefits (in €) Standard Silver Gold
Medical Care
Medical Cover 30,000 Included 50,000 Included 100,000 Included
Deductible 50 50 50
Sickness & Accident Medical Expenses 30,000 Included 50,000 Included 100,000 Included
Deductible 50 50 50
Emergency Medical Evacuation & Repatriation of Remains 30,000 Included 50,000 Included 100,000 Included
Deductible 50 50 50
Emergency Sickness Dental Relief 200 200 200
Deductible 70 70 70
Travel Inconvenience
Hijack Benefit NA 50/day (Max 7 days) 100/day (Max 7 days)
Deductible NA NA 1 Day
Trip Delay NA NA 20/12 hrs (Max 120)
Deductible NA NA 12 hrs
Trip Cancellation NA NA 300
Deductible NA NA 70
Trip Curtailment NA NA 200
Deductible NA NA 70
Missed Connection NA NA 350
Deductible NA NA 50
Loss of Passport 200 200 250
Deductible 25 25 25
Personal Care
Baggage Delay NA NA 12 hrs
Deductible 25 25 25
Baggage Loss** 200 350 500
Deductible 25 25 25
Compassionate Visit NA NA 500
Deductible NA NA 100
Financial Emergency Assistance NA NA 300
Personal Accident
Accidental Death & Permanent Total Disablement 3,500 3,500 10,000
Legal Liability
Personal Liability NA 50,000 100,000
Deductible NA 100 200
**Per baggage max 50% & per item in the baggage max 10%. Period of policy would be as per the “Days of Travel” opted for. For annual Multi-trip policies, the total policy period is one year subject to terms and conditions.

Future Suraksha – Superior Care (Senior Citizen’s Plan)

For Senior Citizens between the ages of 71 – 80 years, Future Generali has a specific Senior Citizen plan under their umbrella Travel product Future Suraksha. The coverage under the Standard Plan is $100,000. This comes with benefits like Accident & Sickness Expenses, Medical Evacuation, Repatriation of Remains, Passport Loss, Baggage Loss and Delay, Personal Accident (including coverage in a Common Carrier), Hijack benefit, Emergency Financial Assistance and Personal Liability.
Benefits Standard Plan (Without Medical) Standard Plan (With Medical) Deductible
Medical Care
Accident & Sickness Medical Cover $10,000 $100,000 $75
Emergency Medical Evacuationy Included Included  
Repatriation of Remains Included Included  
Personal Accident
Accidental Death & Permanant Total Disablement $5,000 $5,000  
Accident Death Common Carrier $5,000 $5,000  
Travel Inconvenience
Hijack Benefit $50 per day
(max for 7 days)
$50 per day
(max for 7 days)
1 day
Loss of Passport $200 $200 $25
Personal Care
Baggage Delay $50 $50 12 Hrs
Checked Baggage Loss $500 $500 $25
Financial Emergency Assistance $200 $200  
Legal Liability
Personal Liability $100,000 $100,000 0.1% of Sum Insured

Description of the benefits covered under the Future Travel Plans

These are brief summaries of most of the benefits covered under the Travel insurance plans, please go through the policy terms and conditions for complete coverage details. Coverage of Medical Expenses.
All the plans takes care of your emergency medical expenses resulting from an accident or sickness while traveling abroad.

Baggage Delay and Baggage Loss Payment up to a specified maximum limit is given in case of loss of baggage. Also compensation for reasonable expenses incurred for emergency personal purchase due to delay in arrival of checked in baggage (after 12 hrs), whilst overseas. Both are payable if the baggage was in the custody of the carrier.

Loss of Passport Compensation for reasonable expenses incurred in obtaining a duplicate passport overseas is covered under this benefit.

Personal Accident Worldwide coverage is available under all plans against Accidental Death and Permanent Total Disablement while the insured is abroad. Additional coverage is available if the unfortunate incident occurs while the insured is traveling in a common carrier.

Medical Evacuation and Repatriation of Remains Medical Evacuation to a nearby location or to India due to a lack of or for better available medical facilities subject to obtaining prior approval from insurer’s end for further treatment.
Repatriation of Remains is the expenses incurred to transport the mortal remains of the insured back to India.

Financial Emergency Assistance Provides assistance in coordinating with the Insured's family in India, so that Insured's family will send the cash to the Insured while they are abroad.

Golfers Hole in One Celebration We shall pay expenses incurred in celebration of achieving a hole- in-one by you during the trip, anywhere in the world excluding India, in a United States Golfers Association (USGA) recognized golf course.

Automatic extension of the period of insurance Automatic extension of the period of insurance is granted up to a period of 7 days, from the policy expiry date, if the extension is necessary, due to delay by scheduled Airlines, which is beyond control and no alternative air transportation is made available to the insured.

Burglary (Home Contents) If the insured is a victim of a burglary at the residence in India (located at the address mentioned in the Schedule) during the period of travel overseas, coverage is provided for loss of or damage to Contents. The cover excludes loss or damage to jewellery and valuables.

Trip Cancellation / Curtailment The insured will be compensated in event of cancellation of Trip in India prior to its commencement towards non-refundable expenses of Overseas Travel Tickets, Hotel Booking or Scheduled Tour Booking provided the cancellation is due to any of the following:
  • Death or diagnosis of Critical illness of the Insured or following immediate family members-Spouse, Children, Parents, Brother, Sister, Grand Parent, Grand Children, Parent In Law.
  • A booked common carrier outside India being delayed for at least 24 hours due to Strike, industrial action, riot, civil commotion, severe weather condition, natural disaster, hijack or mechanical breakdown of public common carrier.
  • Serious Damage to Your residence in India arising from fire, flood, earthquakes and riots.
Similarly if the insured’s trip is curtailed while abroad due to the above mentioned reasons, the same compensation is payable under the Trip Curtailment benefit.

Legal Liability Compensation against legal liability incurred by the Insured for paying damages for third party civil claims for Accidental Injury or Accidental Property Damage is provided to the insured.

General Exclusions under the Future Generali Travel Suraksha Plans:

Some of the key general exclusions are listed below, please refer to the entire list available along with your policy document.
  • Pre Existing Conditions - Benefits will not be available for any condition, ailment or injury or related condition(s) for which You have been diagnosed, received medical treatment, had signs and/ or symptoms, prior to inception of Your first Policy, until 48 consecutive months have elapsed
  • Any claim relating to events occurring before the commencement of the trip covered hereunder and any time after the completion of the trip at any port of the Country of Your Residence mentioned hereunder
  • Travelling against the advice of a Medical Practitioner; (b) receiving, or is on a waiting list to receive, specified medical treatment declared in a Medical Practitioner’s report or certificate
  • Injury or Disease directly or indirectly caused by or contributed to by nuclear weapons/materials.
  • In respect of Your travel to any country against whom the Republic of India has imposed General or special travel restrictions, or against whom it may impose such restrictions, or any country which has imposed or may impose subsequently, such restrictions against travel by a citizen of the Republic of India to such country.
  • Suicide, attempted suicide (whether sane or insane)
  • Intentionally self-inflicted injury or illness, or sexually transmitted conditions, mental or nervous disorder, anxiety stress or depression, Acquired Immune Deficiency Syndrome (AIDS),Human Immune deficiency Virus(HIV) infection.
  • Being under the influence of drugs, alcohol, or other intoxicants or hallucinogens unless properly prescribed by a physician and taken as prescribed.
  • Participation in an actual or attempted felony, riot, crime, misdemeanour, or civil commotion.
  • Operating or learning to operate any aircraft, or performing duties as a member of the crew on any aircraft.
  • Participation in skydiving/parachuting, hang gliding, bungee jumping, scuba diving, mountain climbing (where ropes or guides are customarily used), riding or diving in races or rallies using a motorized vehicle or bicycle, caving or potholing hunting or equestrian activities, skin diving or other underwater activity, rafting or canoeing involving white water rapids, yachting or boating outside coastal waters (2miles), participation in any professional sports, any bodily contact sport or any other potentially dangerous sport for which you are untrained.
  • Routine physical or other examination where there are no objective indication of impairment of normal health and medical expenses beyond the expiry of the policy period.
  • Pregnancy, resulting childbirth, miscarriage, abortion or complication arising out of any of the foregoing

Frequently Asked Questions (FAQ’ s) for Future Generali Travel Plans

Travel Insurance plans take care of any contingencies (medical or non medical) that might arise during the insured’s journey abroad; like sudden illnesses, misplaced passport, lost luggage etc
There is a comprehensive Annual Multitrip (AMT) option which is an annual policy that covers the insured for a whole year irrespective of the number of trips they made during the year. This is the ideal travel insurance plan for a frequent traveller.
Yes, extensions for travel policies can be granted on all Travel Plans up to age 70 years (completed age) subject to the following
  • No claims and Good health declaration from the insured in the company format.
  • Request should be received up to 7 days prior to expiry of the earlier policy period.
  • Maximum of 2 extensions would be allowed.
  • Maximum period for travel extensions should not exceed 180 days .Total travel period can be 365 days including extensions (730 days in case of Student Suraksha, 180 days for Superior Senior Care, 60 days for Asia Plan)
No, policies cannot be issued once the insured is already abroad.
Future Travel Suraksha Select plans - offers a cover for minimum of 1 day and maximum of 180 days. The policies can be extended for next 180 days subject to underwriting terms and conditions. Future Student Suraksha – offers a cover for minimum of 30 days and maximum of 2 years. The policy can be extended only once, provided the maximum trip duration inclusive of any extension shall not exceed 730 days including extensions
No, pre existing conditions are not covered under any of the plans under the policy.
No medical tests/examinations are required to purchase a travel insurance policy through Future Generali. However, for Future Travel Suraksha Superior Care plan - Proposal with age of 71 years to 80 years, medical tests are required.
Yes, sublimits are applicable for all insureds above the age of 56 years who are travelling.
No, it is not mandatory except for certain countries like Schengen Countries in Europe, Australia, UAE. It is however preferable to avail travel insurance for any duration and destination to avoid unforeseen expenses.
Yes, cashless treatment is available for inpatient medical treatment arising out of an accident or sickness. There is a compulsory deductible (insured’s contribution to a claim) payable on every accident or sickness claim.
Future Generali’s Assistance Partner Europ Assist has a worldwide network of hospitals for the insured’s treatment should the need arise.
Yes, the Future Suraksha Asia Plan has an option for buying a single policy covering the entire family. A family of insured, spouse and two children upto the age of 25 years can ben covered under the Family plan.

Assistance and Claims Support under Future Generali Travel Insurance Plans:

Europ Assist is the Third Party Administrator (TPA ) for Future Generali Travel policies for claims and assistance abroad

How does one get in touch with EUROP ASSISTANCE? For claims and related queries, you may kindly call:


24X7 helpline number: +91 22 6734 7841 National toll-free number: 1800 209 2333 (only from MTNL/ BSNL network)
Land line number for Claims: +91 22 6734 7878; Fax number: +91 22 6734 7888

Address:
Europ Assistance India Pvt. Ltd., 761 Solitaire Corporate Park. 167 Guru Hargovindji Marg, Chakala,Andheri(E), Mumbai – 400 093

Email ID: fgi@europ-assistance.in

For any Worldwide Emergency Assistance Services, Medical Assistance Services, Travel Assistance Services and for availing Cashless Service during a travel abroad please call on the below UIFN (Universal International Freephone Number)/ ITFS (International Toll Free Service) numbers provided on policy documents.
Country Number to be dialed Accessible from
USA 18337426672 Fixed Line, Mobile networks UIFN or Payphone
Canada 01180055331345 Fixed Line
New Zealand 0080055331345 Fixed Line, Mobile networks UIFN or Payphone
Singapore 00180055331345 Fixed Line, Mobile networks UIFN or Payphone
Malaysia 0080055331345 Fixed Line, Mobile networks UIFN or Payphone
Australia 001180055331345 Fixed Line, Mobile networks UIFN or Payphone
Austria 0080055331345 Fixed Line, Mobile networks UIFN or Payphone
China 0080055331345 Fixed Line
France 0080055331345 Fixed Line, Mobile networks UIFN or Payphone
Germany 0080055331345 Fixed Line, Mobile networks UIFN or Payphone
UK 0080055331345 Fixed Line, Mobile networks UIFN
Netherlands 0080055331345 Fixed Line, Mobile networks UIFN or Payphone
Belgium 0080055331345 Fixed Line
Portugal 0080055331345 Fixed Line, Mobile networks UIFN or Payphone
Denmark 0080055331345 Fixed Line, Mobile networks UIFN or Payphone
Hong Kong 0080055331345 Fixed Line, Mobile networks UIFN or Payphone
Norway 0080055331345 Fixed Line, Mobile networks UIFN or Payphone
Spain 0080055331345 Fixed Line, Mobile networks UIFN or Payphone
Poland 0080055331345 Fixed Line, Mobile networks UIFN or Payphone
Thailand 0080055331345 Fixed Line, Mobile networks UIFN
Philippines 0080055331345 Fixed Line
Italy 0080055331345 Fixed Line
Hungary 0080055331345 Fixed Line, Mobile networks UIFN or Payphone
Finland 0080055331345 Fixed Line, Mobile networks UIFN or Payphone
Ireland 0080099441111 Fixed Line, Mobile networks UIFN or Payphone
Russia 0080099441111 Fixed Line, Mobile networks UIFN
India 1800 209 2333 All phones Worldwide
India 02267347841 All phones (Chargeable number with call back facility)

What are the services provided by Europ Assist?

Below is a list of indicative services, but not the complete list. Please go through the terms and conditions of your policy for complete list of services.

Emergency Assistance Services include:
  • Arrangement of emergency medical evacuation
  • Arrangement of emergency medical repatriation
  • Arrangement of repatriation of mortal remains
  • Arrangement of emergency message transmission
  • Telephone medical advice
  • Medical service provider referral
  • Arrangement of appointment with local doctors
  • Arrangement for hospital admission
  • Guarantee of payment to hospital for medical expenses incurred during hospitalization and monitoring of medical condition
  • Dispatch of essential medicine that is not available locally
  • Arrangement of compassionate visit
  • Return arrangements for a minor
  • Claims payment and management
Travel Assistance Services provided by Europ Assist include :
  • Pre-trip information
  • Embassy referral
  • Lost luggage assistance
  • Lost passport assistance
  • Arrangement of hotel accommodation

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