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TATA AIG Travel Guard Plus insurance TATA AIG travel insurance FAQ

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TATA AIG Travel Guard Plus insurance

TATA AIG travel insurance FAQ's

What does Tata AIG travel insurance cover?

Tata AIG travel insurance covers medical expenses for sickness and accidents, emergency medical evacuation and repatriation, emergency dental care, and non medical covrages including trip cancellation/interruption (for covered reasons), lost or delayed baggage, loss of passport, personal liability, and hijack cover amongst other benefits.


Is COVID-19 covered under Tata AIG travel insurance?

Yes, Tata AIG travel insurance covers medical expenses for COVID-19 treatment abroad and compensates for unused, non-refundable bookings if your trip is cancelled by COVID-19. The policy also automatically extends for up to 7 days if you are stranded due to a lockdown at your destination.


What is the age limit for buying Tata AIG travel insurance?

Persons aged between 6 months and 70 years can buy standard Tata AIG travel insurance. For those above 70 (up to 99), a special Senior Citizen plan is available.


Can I extend my Tata AIG travel insurance policy?

Yes, you can extend the policy for a single trip not exceeding 180 days and cumulative coverage duration can be a maximum of 365 days. Extension must be requested at least one week before the policy expiry date and is subject to Good Health and No Claims declarations.


What documents are required to buy or claim Tata AIG travel insurance?

To buy: Passport Copy, PAN Card, and address proof for KYC. For Claims: completed claim form, relevant medical bills, and supporting documents.


How do I file a claim with Tata AIG travel insurance?

Notify Tata AIG or the Assistance Company immediately, submit all necessary documents after initiating the claim online via the Tata AIG website, upload documents, and await verification and approval. The Assistance Company can also assist you in this regard.


Is a medical examination required to buy Tata AIG travel insurance?

No, a medical examination is not required to purchase the policy, irrespective of the age of the traveler.


Can I cancel my Tata AIG travel insurance policy?

Yes, you can cancel the policy, preferably prior to the commmencement of the your trip and get a refund as per the terms. Cancellation requests should be sent via email.


Are pre-existing conditions covered?

Standard plans generally exclude coverage for pre-existing conditions, but most plans offer limited coverage for acute onset of pre-existing conditions. Sublimits of Pre Existing coverage range from $1500 to $20,000. Always check the policy wording for details.


How does trip cancellation insurance work?

Trip cancellation insurance reimburses you for non-refundable travel expenses (including Airfare, Hotel Bookings, Land Packages already prepaid) if you cannot go on your trip due to covered reasons such as illness, injury, or death of you, a travel companion, or a family member.


Is there a limit on the number of claims I can make?

There is no restriction on the number of claims per person during the policy period, but each claim is subject to deductibles and the sum insured.


Does Tata AIG offer cashless hospitalization?

Yes, you can use the cashless facility at empaneled hospitals. Check the list of network hospitals. It is advisable to keep the Assistance Company informed of the hospital admission of the insured traveler to ensure effecient management of the cashless process at the hospital.


How can I get my insurance certificate?

You will receive the insurance certificate on your registered email after a successful purchase.


When does coverage start and end?

Coverage starts on the date specified in your insurance certificate and ends on the end date or the day you return to India, whichever is earlier.

What is Tata AIG Travel Insurance and why should I buy it?

Tata AIG Travel Insurance provides financial protection against unforeseen events that can occur during your international or domestic trips. This includes medical emergencies, trip cancellations or delays, lost baggage, passport issues, and more. It helps you travel with peace of mind, knowing that you're covered against potentially high expenses and inconveniences abroad. MEdical expenses are high abroad, so it is strngly recommended to travel with insurance everytime.


What are the different types of Tata AIG Travel Insurance plans available?

Tata AIG offers a variety of travel insurance plans to suit different needs:
  1. *Single Trip Plans: For a single, specific international trip for a defined duration.
  2. * Multi-Trip / Annual Multi-Trip Plans: For frequent travelers taking multiple international trips within a year (each trip typically limited to 30, 45, or 60 days).
  3. * Student Travel Plans: Designed for students studying abroad, offering extended coverage for the duration of their course.
  4. * Senior Citizen Travel Plans: Specialized plans for older travelers (typically 61 years and above), often with specific terms for pre-existing conditions.
  5. * Schengen Visa Travel Insurance: Plans specifically designed to meet the mandatory visa requirements for travel to Schengen countries.
  6. * Asia Travel Plans: Tailored for travel within Asian countries.

Does Tata AIG Travel Insurance cover COVID-19 related medical emergencies?

Yes.all Tata AIG Travel Insurance plans now include coverage for medical expenses incurred due to COVID-19, including hospitalization and emergency quarantine costs, subject to the specific policy's terms and conditions. It's always recommended to confirm this detail when selecting your plan.


Does Tata AIG Travel Insurance cover pre-existing medical conditions (PEC)?

Generally, standard Tata AIG travel insurance policiesdo not cover routine treatment or exacerbation of pre-existing medical conditions. However, some specialized plans, particularly Senior Citizen plans, may offer limited coverage for the "acute onset of a pre-existing condition." This typically applies to sudden, unexpected, and life-threatening flare-ups requiring immediate medical attention, often with specific sub-limits and look-back periods. Always review the policy wording carefully for specific details.


What is the maximum age limit to buy Tata AIG Travel Insurance?

Tata AIG offers plans for a wide range of ages. While standard plans might cover up to 70 years, they have dedicatedSenior Citizen plans that can cover travelers up to 90 or even 99 years, depending on the specific product variant. The eligibility and terms will vary for different age bands.


What are "deductibles" and "sub-limits" in Tata AIG Travel Insurance?

  • *Deductible: This is a fixed amount that you, the insured, must pay out-of-pocket for a covered claim before Tata AIG begins to pay.
  • * Sub-limits: These are specific caps within your overall policy maximum for certain benefits or medical procedures (e.g., a daily limit for hospital room rent, a maximum for a particular type of surgery, or a specific limit for pre-existing conditions). Plans with "No Sub-limits" (apart from the overall policy maximum) offer more comprehensive coverage and are generally preferred, especially for high-cost destinations like the USA.

How do I make a claim with Tata AIG Travel Insurance while abroad?

In case of a medical emergency or other covered event, you should immediately contact Tata AIG's24/7 global assistance helpline (numbers provided in your policy document). They will guide you through the process, which may include cashless hospitalization at network hospitals or instructions for reimbursement claims. Always keep all relevant documents like medical reports, bills, receipts, police reports (for theft), etc.


Can I extend my Tata AIG Travel Insurance policy if my trip gets prolonged?

Yes, most Tata AIG single-trip travel insurance policies can be extended, provided the request is made before the original policy expires and certain conditions are met (e.g., no prior claims on the policy, maximum allowed duration not exceeded). Extensions are generally treated as new policies for the extended period.


What documents will I receive after purchasing the policy?

Upon successful purchase, you will immediately receive your policy document (including the Certificate of Insurance, policy schedule, and detailed terms & conditions) via email. This document serves as your proof of insurance and is often required for visa applications.


What is NOT covered by Tata AIG Travel Insurance (common exclusions)?

Common exclusions typically include:
  • * Self-inflicted injuries or illness due to substance abuse.
  • * Treatment for pre-existing conditions (unless specifically covered under an "acute onset on account of a declared Pre Existing medical condition" clause).
  • * Cosmetic surgery or elective treatments.
  • * Participation in hazardous sports or activities not explicitly covered or opted for.
  • * Losses due to war, civil unrest, or nuclear events.
  • * Acts of terrorism (unless specific rider is purchased). It is crucial to read the "Exclusions" section of your chosen policy wording thoroughly

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