TATA AIG travel mediclaim insurance FAQ
As per the policy plan, there is no refund of the part of the premium for early return from foreign country.
This benefit is applicable only for emergency situations which are not under the control of the insured.
We have two Assistance companies currently servicing Tata AIG on claims. AIG Crossborder Services, LLC. (AIG IS or AIG Assist) is the Assistance company in North & South America (including Canada) while International SOS (ISOS) is the Assistance company in Rest of the World.
Time bound claims settlement and Cashless Hospitalization arrangement facility at pre-designated healthcare service points of delivery like hospitals, nursing homes (subject to policy conditions and necessary authorizations)
Reimbursement & Cashless settlement are the two types of claims settlement.
Wherein the insured himself settles hospital bills and subsequently prefers the claim on Tata AIG through the Assistance Company or directly with the company. Reimbursement of claims takes 7 working days on submission of complete documentation. This will be applicable for all Outpatient Claims.
Cashless settlement means the AIG IS or ISOS will pay up to 100% of the claim to the hospital in case of hospitalization in the preferred network (subject to deductibles under the policy conditions). The same will be done either by placing a Guarantee of Payment (GOP) or making a payment to the hospital. This will be applicable for all Inpatient Claims provided the same is Admissible under the policy.
Network Hospitals are those hospitals that AIG IS & ISOS has entered into a Memorandum of Understanding across the world to enable Cashless Hospitalization for the insured enlisted under the policy.
Planned & Emergency hospitalization are the two types of cashless hospitalization.
Wherein the hospitalization is scheduled for a future date either for treatment or surgery based on doctor's advice.
